Demystifying marketing CRM’s with support on set-up, implementation, optimisation of your system and training.
In A Nutshell
We help marketers take their relationships with their customer base to the next level and really connect with their clients.
At The Heart of It
Clients should be at the heart of every business and with a Customer Relationship Management (CRM) system you can document and track all your communication in one place.
Stronger Together
We’re all about enabling you to work smarter and accelerate your marketing. It’s not about creating more work, but about putting systems in place that do the work for you.
How do we do it?
With our three step process
1. Bespoke Customer Journey Map.
You’ll get a high-level overview of your client’s journey overlaid with the technology in your business and the potential new tools which will enable you to scale and grow. You’ll easily identify the areas to focus on to create a frictionless experience for clients.
2. Systemise with a Marketing CRM.
If you’re looking to align your sales and marketing so that you can track which leads convert to sales. A Marketing CRM will help you connect with clients better and stop those missed opportunities.
3. Scale with Automation.
It can take up to seven touchpoints for a client to convert. Just automating small things like tasks to follow-up, calendar reminders or sending out welcome emails to new clients. Automation can save you on average 10 hours a week*.
A few words from our co-founder Bushra
Welcome to BKS Consultancy.
Business is all about people and ultimately as a service-based business, people buy from people. Creating a good impression is key. That’s why the customer journey is critical and where I always recommend you start. There will always be something which can be improved and happy clients will stay with you longer and refer business to you.
As a Chartered Marketer and having worked across different B2B and B2C industry sectors for over 20 years I have seen marketing implemented really well and sometimes not so well. When it’s done well, there are two things which I find are true.
Firstly, sales and marketing teams working well together rather than against each other. Secondly, there’s a process and systems in place so that everything runs smoothly.
If you have struggles with either of these, you’re in the right place.
Together with our preferred partners we’ll help you create better experiences for your clients.
All the best,
Bushra
We’re experienced and have worked with big corporates, such as EE, Prudential, London Stock Exchange and O2.
Our Mission & Values
Finding enough time to do everything can be hard. We want to make it easier to get everything done. Which is why our mission is simple. To enable you to do more. Whether that’s getting more done in your day, or spending less time on the mundane tasks and focusing on the things you love.
Straightforward
We keep things simple; life can get complicated enough!
Positive
Technology should be there to help you work smarter not harder. When want to help make it a positive part of your business
Empowering
We’re here to help you feel more confident and in control of your marketing and the technology you use.
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